Bella (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Messaging Privacy Policy explains how we collect, use, and protect information related specifically to our SMS/text messaging communications.
Information We Collect
When you opt in to receive text messages from Bella we may collect:
- Your name
- Mobile phone number
- Message content and interaction history
- Appointment or service-related information you voluntarily provide
Information Sharing
Mobile Information Privacy
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Information collected as part of the SMS consent process will not be shared with third parties except as necessary to provide messaging services.
- Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Use Your Information
We use this information solely to:
- Communicate with you about services, appointments, resources, and support
- Respond to questions or requests you initiate
- Provide important updates related to your care or engagement with our organization
Data Sharing and Disclosure
We do not sell, rent, or share your personal information for marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your information is only accessible to authorized staff or service providers who assist us in delivering messages on our behalf and are required to protect your data.
Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse.
Text Messaging (SMS)
- If you provide your mobile number or choose to communicate with us via text message, we may send you service-related messages such as appointment reminders, follow-ups, educational resources, or responses to inquiries you initiate.
- Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
- You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
Use of Third-Party Messaging Providers
- We may use third-party service providers to deliver text messages and facilitate SMS communication. These providers may process your phone number and message content on our behalf solely for the purpose of delivering messaging services. They are not permitted to use your information for their own marketing or promotional purposes.
Your Choices
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
Contact Us
If you have questions about this Messaging Privacy Policy, contact:
- Organization: Bella
- Phone: 605-642-4140
- Email: Info@BellaPregnancy.com